Part 10: When Consumer Products Don’t Deliver: Holding the Manufacturers to Account
Think how often you get out of the car, and drag an armload of plastic shopping bags into the house. Leaving aside the groceries, we haul in–and dump on the kitchen counter–clothes, books, TVs, laptops, desktops, hand-held PCs, monitors, all manner of computer and electronic games and gizmos, cell phones, small appliances, and goodness knows what all else. That’s just the stuff that you can lay out on the counter. That’s before we even start on vehicles and large appliances.